At Convergence Technology (Pvt) Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you access and use our Online Stores Management Portal. By using our platform, you consent to the practices described in this policy.

Information We Collect

a. Account Information: When you register for an account on our portal, we collect information such as your name, email address, and contact details.

b. Payment Information: To process transactions, we may collect payment card information, billing address, and other necessary payment details. Please note that we do not store your payment card information on our servers.

c. Usage Data: We collect information about your interactions with the platform, including log data, IP address, browser type, device information, and pages visited.

d. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on our platform and gather usage data. You can control cookie preferences through your browser settings.

Information We Collect

a. To provide and maintain our Online Stores Management Portal.

b. To process transactions and send transactional emails related to your account.

c. To communicate with you regarding updates, changes, and promotions related to our services.

d. To analyze and improve the performance, functionality, and security of the platform.

Data Sharing and Disclosure

a. We may share your information with trusted third-party service providers who assist us in delivering our services. These providers are bound by confidentiality agreements and are prohibited from using your data for any other purpose.

b. We may disclose your information if required by law or in response to a valid legal request.

c. In the event of a business merger, acquisition, or sale, your information may be transferred to the acquiring entity.

Data Security

a. We employ industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

b. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

a. You can update your account information and communication preferences by accessing your account settings.

b. You can choose to disable cookies through your browser settings, but this may affect certain features of the platform.

Children's Privacy

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the content or privacy practices of such websites. Please review the privacy policies of third-party sites before providing any personal information.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our website. Your continued use of the platform after any changes signify your acceptance of the updated policy.

Contact Information

If you have any questions or concerns about our Privacy Policy or the processing of your data, please contact us at support@ezbiz.lk.